Akio proposes Akio.CX, a bound together client relations stage - with all channels including voice, messages, visit, social media,... - joined with a total tuning in and investigation arrangement of media inclusion, social discussions and client criticism. Our proposition is intended to assist organizations with upgrading client care insight and increment client information. Learn More About Akio.CX..
Savvy coordinated inbound and outbound dialing arrangement Learn More About AnalytiCall..
Akio proposes Akio.CX, a bound together client relations stage - with all channels including voice, messages, talk, social media,... - joined with a total tuning in and investigation arrangement of media inclusion, social discussions and client input. Our proposition is intended to assist organizations with enhancing client care insight and increment client information. Learn More About Akio.CX..
IVR is a center assistance of the AIM stage, giving the usefulness and capacity of making complex IVR arrangements that are cloud-based, secure, tough, and profoundly adaptable. Get, interaction, and course calls dependent on an assortment of rules and rationale, utilizing Toll-Free or nearby numbers. The instinctive web-based interface permits you to make straightforward or complex call streams on the fly. Learn More About Aim..
Wildix is a global provider of unified communications solutions that enhance the simplicity, security and functionality of business communications in the digital age. The company is vertically integrated to ensure seamless interoperability of hardware and software and a more intuitive user experience. Wildix sells exclusively through its channel Partners and has over one million users across 135 countries. Learn More About Wildix..
There are many options over there, but here's our shortlist of the best Contact Center Software. These products won a Top Rated award for having excellent customer ratings. The list is based on reviews; there is no manual or sponsors placement, and our team does not influence the rankings. To qualify, a product must have a high rate of reviews in particular categories. The products with the highest reviews appear first on the list.
popularity score
This score is based on the popularity of the software, web search, trends, and product web presence0/50 points
Rating score
This score is based on the rating given by users on infobrez, normalized for number and recency of reviews40/50 points
Akio proposes Akio.CX, a bound together client relations stage - with all channels including voice, messages, talk, social media,... - joined with a total tuning in and investigation arrangement of media inclusion, social discussions and client input. Our proposition is intended to assist organizations with enhancing client care insight and increment client information.
Recent Props And Cons
When tasks are given or finished, I prefer getting alerts. When you see your sprint done, it's a great incentive. It offers a fantastic and straightforward workflow that aids in keeping everything organised and trackable. Right out of the box, it has filled all of the gaps in our old solution. To avoid making a mess, it needs a little amount of constancy in sticking to the guidelines.
When custom fields are introduced, you must manually change each field setting. When a problem goes unattended for a long time, I believe there should be a means to automatically escalate it or send a reminder. In terms of customisation, the Customer Portal is limited. You may alter it to a certain extent, but branding it to meet your company's design specifications is restricted.
