Best Help Desk Software 2021

Help Desk Software

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Freshdesk logo

Freshdesk

Online Customer Support & Helpdesk Solution

Freshdesk Features : Alerts / Escalation, Customizable Branding, Email Integration, Interaction Tracking, Multi-Channel Communication, Real-time Chat, Service Level Agreement (SLA) Management, Automated Routing, IT Asset Management, Knowledge Base Management, Network Monitoring, Self Service Portal, Ticket Management

About Freshworks Inc : Freshdesk is one software that can be genuinely used to delight customers as well as make life easy for the end-users. Its capability of providing Omnichannel support through a single tool enhances employee productivity. Its Robotic Process Automation feature can convert mundane tasks into system driven tasks, thus lessening human intervention. In contrast, the Self-Service options build empowerment in customers by the usage of support bots. Overall Freshdesk is an accurate Gen-next software and

Vendor : Freshworks Inc
Total Employees : 50
Price :
Founded Year : 2000
Free Trail : No
Country : India
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