LiveAgent Compare, Pricing, reviews & Features - infobrez
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LiveAgent Reviews & Product Detail

LiveAgent Overview

What is LiveAgent?

Some of the main help desk features include: Automation, SLA, Ticketing, POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules, Ticket Routing, Canned/Predefined messages, Macros, Email templates, Performance Reports, Live Chat, Chat invitations & Website monitoring, Voice integration and call recording, Facebook and Twitter integration, Support Portal, Knowledge Base, Forum & many more. LiveAgent is available in 39 languages and both as SaaS license or a self hosted license (installed on your own server). Server infrastructure is located in USA, UK and Japan to ensure Millenium Falcon like speed responses and to support local law regulations (for EU in particular)

LiveAgent Videos

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LiveAgent Screenshots

LiveAgent Features

Help desk
Customer communications software
Customer service software
Live chat software

Deployement & Support

Deployment

Cloud Based

Web App

IOS Appstore

Android Playstore

Support

Email

Phone

Live Support

Tickets

Integration

Gmail

Slack

Jira

Hubsport

Zapier

Others

English, Arabic, Bosnian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Chinese, Italian, Japanese, Portugese, Spanish, Slovak

Contact Details

Founded In

LiveAgent Pricing

Ticket

$ 15.00 agent/month
  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
  • API + integrations
  • Rules and Time rules
  • Customer Service
  • White Glove Setup

Ticket+Chat

$ 29.00 gent/month
  • Everything in Ticket
  • plus:
  • Unlimited chat buttons
  • Feedback management
  • Real time visitors monitor
  • Proactive chat invitations
  • Chat satisfaction surveys
  • Social networks*
  • Time tracking*

All-inclusive

$ 49.00 agent/month
  • Everything in Ticket + chat
  • plus:
  • Call center support
  • Video call
  • IVR
  • Call routing and transfers
  • Hardware IP phone
  • Unlimited call recordings
  • All starred services from previous packages are free in this package

Free

$ 0.00 agent/month
  • 7 days ticket history
  • 1 chat button
  • 1 phone number
  • 1 email address
  • Basic reports
  • Customer portal + forum

LiveAgent FAQ's

LiveAgent is Cloud Based Software.

Yes ,LiveAgent support on mobile browser.

Yes, LiveAgent software offers free trail.

Freelancers, Startups, SMEs, Enterprises.

Monthly.

LiveAgent offers Email, Phone, Live Support, Tickets, Business Hours support.

LiveAgent is provide Gmail, Slack, Jira, Hubsport, Zapier, Others software.

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